FAQ
Need to reach us? We're available every weekday via email hello@saltwatercowboy.ca
Product Use + Care
WHAT IS BOARD BUTTER™?
Board Butter™ is a solid shampoo and conditioner bar designed for frequent exposure to sun, saltwater, and daily washing.
It cleans effectively while helping maintain moisture and softness — without relying on plastic bottles or unnecessary additives.
WHY A SOLID BAR INSTEAD OF LIQUID?
Solid bars are more concentrated, longer-lasting, and easier to travel with.
One bar replaces approximately three bottles of liquid product, won’t spill in your bag, and reduces single-use plastic waste — without sacrificing performance.
IS BOARD BUTTER™ TRAVEL-FRIENDLY?
Yes. Board Butter™ was designed for surf travel.
Solid, TSA-friendly, and easy to pack — no leaks, no spills, no plastic bottles.
HOW SHOULD I STORE BOARD BUTTER™?
Allow the bars to dry fully between uses. Keep Board Butter™ on a soap dish with drainage holes, out of any direct water stream.
If your shower or bathroom stays very humid, storing it outside the shower entirely will help it last longer. Pat it dry after each use, and lather gently. Pressing too firmly can work water into the bar and speed up wear.
HOW DO I USE BOARD BUTTER™?
Wet hair thoroughly.
Lather the bar in your hands or apply directly to hair.
Massage from roots to ends, then rinse.
Gentle enough for daily use.
HOW LONG DOES BOARD BUTTER™ LAST?
Each bar gives you approximately 80 washes with proper care and storage.
CAN I USE BOARD BUTTER™ EVERY DAY?
Yes. Board Butter™ is formulated for regular, even daily, use.
It’s intended for people who surf often, spend time outdoors, or wash their hair frequently due to salt, sweat, or sun exposure.
Brand + Ingredients
IS BOARD BUTTER™ NATURAL?
Yes. Board Butter™ is made with naturally derived ingredients: coconut cleanser, jojoba oil, shea and mango butter, oat and baobab protein, pro-vitamin B5, and vitamin E. No sulfates, no parabens, no silicones, no microplastics. Just what your hair actually needs to recover from sun, salt, and daily sessions.
IS BOARD BUTTER™ REEF-SAFE?
Reef-safe isn't optional when the ocean is your backyard. Board Butter™ is 100% reef-safe, so what goes in the water with you doesn't come at its expense.
WHAT DOES BOARD BUTTER™ SMELL LIKE?
We designed a scent that every surfer knows the moment they smell it. Classic coconut surf wax. The kind of scent that hits you when you unzip your board bag, wax up your board before your best set of the day, or open the car door after a long session.
It captures the nostalgia built into surf culture.
Just the scent that belongs to surfing.
A scent memory built into every bar.
Shipping + Orders
WHERE DO YOU SHIP?
We currently ship to Canada, the United States, Australia, New Zealand, Japan, and select European countries. Full rates and delivery times are on our Shipping page.
HOW LONG DOES SHIPPING TAKE?
All orders are packaged and shipped within 2 business days. Delivery time after that depends on destination and shipping method, see our Shipping page for full details.
Wholesale
DO YOU OFFER WHOLESALE?
Yes. We work with surf shops, retailers, surf retreats, and photographers. Reach out to use hello@saltwatercowboy.ca and we'll send over pricing, minimums, and everything you need to get started.